Difficult Esthetician Clients

Recently I was coaching one of my clients about one of her clients that was difficult. 

The client showed up 25 minutes late for her 60 minute appointment.

When these types of things happen, it can be really hard to know what to do.

I give you three steps to approach this in today's podcast.

Listen here on Apple Podcasts.

Listen here on Spotify.

If this is something that you deal with in your esthetician business, book a free Discovery Call with me to see if I can help you in my 1:1 coaching program.

Summary

In this episode, Brittany Hagemann discusses how to deal with difficult clients in the esthetician business. She emphasizes not taking their behavior personally and instead focusing on communication gaps. The three steps she recommends are: 1) not taking it personally, 2) identifying communication gaps, and 3) setting and enforcing boundaries. Brittany also highlights the importance of seeing clients as individuals and not labeling them as 'bad' based on their actions.